Website Migration
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Q: What does the website migration service consist of? Will my web site be secure?
A: The website migration service provided by Reliable Domain Name Registry is entirely free and consists of moving all your website files, databases and emails from your current hosting provider to your brand–new web hosting account with us. We’ll also modify all the settings needed for your sites to be fully operational on our state–of–the–art cloud hosting platform.Our techs are fully capable of moving any sort of web site. With years of experience in the industry, they are well–versed in the inner workings of our cloud hosting platform, our Control Panel and all other well–known Control Panels. For them, transferring a custom–made web application with numerous custom libraries is as elementary as moving a plain WordPress–based blog.
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Q: How long will the website migration process take?
A: While we can’t give you an exact time frame, because there are a lot of factors, among them the size of the files and databases, the location of the present host’s server, the complexity of your site and the present workload of our Website Migration Department, etc., we will give our very best to transfer your web site within 48 hours, and in some cases – within 24 hours (if the content is not very large).
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Q: My personal privacy is important to me. What information do you need to have?
A: We don’t gather any sensitive details. We’ll need, though, the login information for your present web hosting account along with the name of the web site that you’d like to transfer.
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Q: The login info for my hosting account is sensitive. How can I rely on you?
A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a client. We’re committed to safeguarding the security of the personal information collected from the clients. To accomplish that, we use technical security measures in order to prevent the loss, the misapplication, the modification or the unlawful disclosure of the private data under our control. The safety measures include, but are not limited to: physical, electronic and administrative operations to safeguard and secure the details that we receive on the World Wide Web. When we ask customers to provide financial information (for example, a credit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption method.
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Q: Will there be any downtime for my web site?
A: Your site will continue to work exactly like it did before with your former web hosting provider. Once we have finished the transfer, your web site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working correctly, all you will need to do is modify the name server records corresponding to your domain. Your site will be migrated over to us without any downtime.
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Q: Will my old web hosting provider find out that I’m leaving them?
A: No. Aside from your login credentials for the Control Panel, we don’t require anything. We will never get in touch with your web hosting provider. They won’t know anything about the migration either.
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Q: Which hosting platforms do you support?
A: We support all Linux–based web hosting platforms. In essence, if we can access your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.