Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our crew of techs will do their best to reply to your service demands in less than 1 hour. If, however, the issue you have experienced needs aid from the Admin =Department,= we’ll forward the ticket to the person on shift and will write a reply to let you know.

  • Top quality support service

  • Expert Client Help Service

  • Our tech support Dept will be on shift for you 24/7/365 to to respond to all service inquiry tickets that you send to us. We offer client help and support for the software packages that are pre–configured on your machine. These include our in–house designed Online Control Panel, the chosen OS plus the server management panel (depending on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Online Control Panel that comes at zero cost with your virtual server, you can discover an instructional Help section, containing all you need to be informed about when working with your web pages and software packages. We have integrated a wide range of how to reports and video training that show the fundamental website supervision tasks in an easy to read manner.