In most cases users check only the features they are going to get with a given shared hosting plan and end up forgetting something just as important - the service uptime. As effective as a plan can be, common downtimes may result in lower search engine rank and lost customers no matter what the reason behind them might be. Not surprisingly, not many people would come back to a website that is inaccessible 1 / 2 of the time, not mentioning the misused money assuming you have invested in an advertising campaign. That is why, whenever you acquire a new web hosting plan, you should ensure that the service will be stable and your websites will be online constantly. This means more traffic, or in case that you have an online store, for example, better uptime usually means more satisfied clients.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% network uptime for each shared hosting account on our web servers. We take advantage of an innovative cloud Internet hosting platform in which every single part of the web hosting service is handled by a separate group of servers, therefore if one server fails, the remaining ones inside the cluster will take over at once. The cloud platform also lowers the overall load tremendously, so the web hosting service is far more stable compared to a service where everything runs on only one machine and your websites will perform in the best possible way. We furthermore have redundant Internet lines and diesel backup generators to be sure that your sites will remain online no matter what. Software and hardware firewalls warrant the proper functioning of your machines in case of DDoS attacks whereas in the case of any software trouble, we have admins keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages come with a 99.9% uptime guarantee. In fact, you won't detect any downtime or service disruptions at all because of the fact that we employ a cutting edge cloud platform and rather than handling everything on just one web server like most providers do, we have separate clusters of servers that deal with each service - files, e-mails, CP, databases, and so forth. We have a custom made load-balancing system, so our website hosting service is far more stable in comparison with what you would usually find on the market. To make sure that nothing will disturb the work of your websites, our server facilities have diesel backup generators and a few separate Internet providers. We have software and hardware firewalls to prevent DDoS attacks and professionals monitoring the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
If you acquire a dedicated server from us, we guarantee that it's going to be functioning no less than 99.9% of the time. To begin with, your web hosting server will be built with new and carefully tested hardware components and we will not do any compromises with that. Our data center in the center of Chicago offers powerful diesel backup generators, so even in the case of an electrical outage your hosting server will still be functional and with a number of redundant Internet providers, your web sites are going to be available if there is any connection difficulty. In case there is any unpredicted circumstances, we have skilled sysadmins which keep track of all servers constantly and they can take action instantly to eradicate the issue in a very timely manner. Last but not least, our servers have hardware and software firewalls to stop the undesired traffic in the event of a DDoS attack.